In sintesi
3 in 1Sales, charter, servicing
CalendarLive availability
In-houseRun by the client's team
L'esigenza
The broker was running used sales, seasonal charter and maintenance on three separate channels, with no overall view and no client history.
The approach
A heavily customised WordPress build: dynamic catalogue, availability calendar, unified client record and after-sales management on custom post types, in an admin their own team can run without us.
L'esito
Sales, charter and servicing live in one place: a request comes in and stays tracked through to handover, with the client's history always at hand. The team runs it from the admin, without calling us.
